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Cookie and Data Usage Policy

Understanding how Synthovaxezyna uses tracking technologies to enhance your experience

Last Updated: March 15, 2025 | Effective Date: January 1, 2025

What Are Cookies and Tracking Technologies

Cookies are small text files that websites place on your device when you visit them. Think of them as digital sticky notes that help websites remember information about your visit. At Synthovaxezyna, we use various tracking technologies including cookies, web beacons, and local storage to improve your experience on our financial platform.

These technologies work behind the scenes to make your interactions with synthovaxezyna.sbs smoother and more personalized. When you return to our site, these tools help us recognize you and remember your preferences, so you don't have to start from scratch each time.

We also use similar technologies like pixel tags and session storage, which serve specific purposes in delivering our financial services and maintaining the security of your account information. All of these tools work together to create a seamless experience while protecting your data.

Essential Cookies

Required for basic website functionality, security, and account access. These cannot be disabled as they're necessary for the site to work properly.

Functional Cookies

Remember your preferences and settings to provide enhanced features like language selection and customized dashboard layouts.

Analytical Cookies

Help us understand how visitors interact with our platform by collecting anonymous information about usage patterns and performance.

Marketing Cookies

Used to deliver relevant content and track the effectiveness of our educational campaigns across different platforms.

Types of Information We Collect Through Tracking

  • Device and browser information including type, version, and operating system
  • IP address and general geographic location (city/region level)
  • Pages visited, time spent on each page, and navigation patterns
  • Referral sources and how you arrived at our website
  • Login timestamps and session duration for security purposes
  • Feature usage and interaction patterns within our platform
  • Performance metrics and error reports to improve site functionality
  • Email engagement metrics when you interact with our communications

We never use tracking technologies to collect sensitive financial information like account balances, transaction details, or payment credentials. This type of data is handled through secure, encrypted channels separate from our tracking systems.

How These Technologies Enhance Your Experience

Our tracking technologies serve several important purposes that directly benefit your experience with Synthovaxezyna's financial platform. When you log in, cookies remember your authentication status so you don't need to re-enter credentials unnecessarily. They also maintain your dashboard preferences, keeping your customized layout and settings intact between visits.

For security, we use session cookies to detect unusual login patterns and protect your account from unauthorized access. Analytics help us identify which educational resources are most valuable to our users, allowing us to focus our development efforts on the tools and content that matter most to your financial growth.

Marketing cookies enable us to show you relevant educational content about financial topics that align with your interests, rather than generic advertisements. This means you'll see information about budgeting tools if you've been exploring our expense tracking features, or investment education if you've shown interest in portfolio management.

Data Retention Periods

Session Only

Authentication tokens and temporary security data are deleted when you close your browser

30 Days

Marketing and advertising cookies expire automatically and are removed from your device

6 Months

Functional preferences and customization settings to maintain your personalized experience

2 Years

Analytics data for long-term platform improvements and trend analysis (anonymized)

5 Years

Essential security logs and audit trails as required by financial service regulations

Managing Your Cookie Preferences

You have complete control over how cookies are used on your device. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, please note that disabling certain cookies may limit your ability to use some features of our platform.

Browser-Specific Cookie Management
Google Chrome

Go to Settings > Privacy and Security > Cookies and other site data. Here you can block all cookies, allow only first-party cookies, or create exceptions for specific sites like synthovaxezyna.sbs.

Mozilla Firefox

Navigate to Settings > Privacy & Security > Cookies and Site Data. Choose from Standard, Strict, or Custom protection levels, and manage exceptions for trusted sites.

Safari

Open Preferences > Privacy tab. You can block all cookies, allow only from current website, or allow from visited sites. Use "Manage Website Data" for site-specific control.

Microsoft Edge

Access Settings > Cookies and site permissions > Cookies and site data. Configure blocking levels and add synthovaxezyna.sbs to your allowed sites list if needed.

For mobile devices, cookie management is typically found in your browser's privacy or security settings. Both iOS Safari and Android Chrome offer granular controls over cookie acceptance and storage duration.

If you choose to disable cookies entirely, you may experience reduced functionality on synthovaxezyna.sbs, including difficulty maintaining login sessions and loss of personalized dashboard settings. We recommend allowing essential cookies while customizing your preferences for other types.

Third-Party Services and Data Sharing

Synthovaxezyna works with carefully selected third-party services to provide analytics, security monitoring, and educational content delivery. These partners may place their own cookies on your device, but they operate under strict data processing agreements that limit how they can use your information.

Our analytics provider helps us understand aggregate user behavior patterns without identifying individual users. Security services monitor for threats and fraudulent activity to protect all platform users. Educational content partners help us deliver relevant learning materials based on your expressed interests in financial topics.

We never sell personal data to third parties or allow partners to use your information for purposes unrelated to your Synthovaxezyna experience. All third-party integrations are regularly audited to ensure they maintain the same privacy standards we uphold.

Your Rights and Choices

Beyond browser controls, you have additional rights regarding your data and cookie usage. You can request a complete overview of what tracking data we've collected about your account, ask for specific cookies to be deleted, or opt out of non-essential tracking entirely while maintaining your account access.

Malaysian residents have specific rights under local privacy regulations, including the right to data portability and the right to object to certain types of processing. European visitors are protected under GDPR provisions, which provide additional consent and deletion rights.

To exercise any of these rights or if you have questions about our cookie practices, contact our privacy team using the information below. We typically respond to privacy requests within 7 business days and provide detailed explanations of any actions taken on your behalf.

Privacy and Cookie Questions

Synthovaxezyna Privacy Team
05, 05A & A3, Gurney Paragon Mall, Level 7
163D-7, Persiaran Gurney
10250 George Town, Pulau Pinang, Malaysia

Phone: +60167133572
Email: info@synthovaxezyna.sbs

Our privacy team is available Monday through Friday, 9 AM to 6 PM Malaysia Time

Contact Information

Address:
05, 05A & A3, Gurney Paragon Mall, Level 7
163D-7, Persiaran Gurney
10250 George Town, Pulau Pinang, Malaysia
Phone:
+60167133572
️
Email:
info@synthovaxezyna.sbs

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