Privacy Policy

Information We Collect

When you interact with Synthovaxezyna's financial platform, we collect various types of information to provide you with personalized business development services. This includes personal details you provide directly, such as your name, email address, phone number, and business information when you register for our learning programs or contact us for consultation.

We also automatically collect technical information when you visit our website, including your IP address, browser type, device information, and how you navigate through our platform. This data helps us understand user preferences and improve our service delivery across Malaysia's diverse business landscape.

• Personal identification information (name, email, phone number)
• Business and professional details for customized program recommendations
• Financial goals and objectives for tailored business development guidance
• Website usage data and interaction patterns
• Communication preferences and feedback

How We Use Your Information

Your information serves multiple purposes in delivering our comprehensive financial education and business development services. We use your data to create personalized learning experiences, send relevant program updates, and provide customer support that addresses your specific business challenges.

Additionally, we analyze aggregated data to improve our course content, develop new programs that meet emerging market needs in Malaysia, and ensure our platform remains user-friendly and effective for learners at all levels of business development.

Data Protection and Security

Protecting your personal information is fundamental to our operations. We implement multiple layers of security measures, including encrypted data transmission, secure server storage, and regular security audits to safeguard your information against unauthorized access or breaches.

Our technical team regularly updates security protocols to address emerging threats and maintain compliance with international data protection standards. All staff members who access personal information undergo privacy training and are bound by confidentiality agreements.

• SSL encryption for all data transmission
• Secure cloud storage with backup systems
• Regular security assessments and updates
• Restricted access to personal information on a need-to-know basis
• Incident response procedures for potential security breaches

Your Privacy Rights

You maintain significant control over your personal information and how we use it. You have the right to access, update, or delete your personal data at any time. You can also opt out of marketing communications while continuing to receive essential service-related notifications.

If you wish to exercise any of these rights, simply contact our privacy team using the information provided below. We respond to all privacy requests within 30 days and provide clear explanations of any actions taken regarding your personal information.

• Access and review all personal information we hold about you
• Request corrections to inaccurate or outdated information
• Delete your account and associated personal data
• Control marketing and communication preferences
• Receive a copy of your data in a portable format

Data Sharing and Third Parties

Synthovaxezyna operates with a strict policy regarding data sharing. We only share your information with trusted service providers who help us deliver our educational programs and maintain our platform. These partners are carefully vetted and bound by confidentiality agreements that match our privacy standards.

Examples include payment processors for course fees, email service providers for program communications, and analytics tools that help us understand user engagement patterns. In all cases, these third parties are prohibited from using your information for their own marketing purposes.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. For active users, we maintain account information throughout your engagement with our programs. For inactive accounts, we automatically delete personal data after three years of inactivity.

Course completion records and certificates may be retained longer to verify your educational achievements. However, you can request immediate deletion of all personal information at any time, subject to any legal obligations we may have to retain certain records.

International Data Transfers

While Synthovaxezyna operates primarily within Malaysia, some of our service providers may process data in other countries. When international transfers occur, we ensure appropriate safeguards are in place to protect your information according to international privacy standards.

All international data transfers are conducted through providers that maintain adequate data protection measures and comply with global privacy frameworks designed to protect personal information across borders.

Updates to This Policy

This privacy policy may be updated periodically to reflect changes in our services, legal requirements, or privacy practices. We will notify you of significant changes through email or prominent notices on our website at least 30 days before implementation.

Minor updates that don't affect how we collect or use your personal information may be made without prior notice. We encourage you to review this policy regularly to stay informed about how we protect your privacy.